Free Express Post On Orders $150 Or More!
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Free Express Post On Orders $150 Or More!
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Shipping

OUR SHIPPING POLICY

DOMESTIC SHIPPING WITHIN AUSTRALIA AND NEW ZEALAND

We pack all orders within 48 hours of receiving your order (excluding holidays and weekends) and will provide you with a tracking number for your chosen service.
Your order will be shipped on business days pending order availability and volume where an item is not available you will be notified and refunded.
We ship via Australia Post using flat rate charges for domestic road parcels and air (express) parcels, calculated at checkout.
Please enter your shipping address at the time of order to determine shipping fees before finalising your cart.
Please make sure that your order is shipping to a secure location/recognised address.
You will be notified of your tracking number via Australia Post. Please allow up to one week for your delivery for standard post and 3 days for express for Australia Wide delivery
New Zealand delivery window is 5-10 days from despatch
Please allow for delays in shipping over holiday periods and weekends.

For pre-orders: the shipment time frame will be noted on the item page. If you purchase a pre-order item with another item, it may be shipped on different days and incur separate charges. 

Mon Reve Lifestyle is not responsible for lost or stolen packages delivered to unsafe locations, locations other than specified on original order or for failed deliveries.

 

INTERNATIONAL SHIPPING OUTSIDE OF AUSTRALIA AND NEW ZEALAND IS NOT AVAILABLE AT THIS STAGE UNLESS BY EMAIL REQUEST- PRE QUOTE

Please email us if you are an international customer and we can provide you with an order quote and invoice for postage. You may receive your order invoice through paypal to meet this transaction and will be notified accordingly.

We pack all orders within 48 hours of receiving your order (excluding holidays and weekends) you will be provided with a tracking number for your chosen service.
Your order will be shipped pending order availability and volume where an item is not available you will be notified and refunded.
We ship via Australia Post Express International and all rates and charges are calculated at checkout.
You will be notified of your tracking number via Australia Post. Please allow up to 4-6 weeks for your delivery. 
Please allow for delays in shipping over holiday periods.

For pre-orders: the shipment time frame will be noted on the item page. If you purchase a pre-order item with another item, it may be shipped on different days and incur separate charges. The Shipment time frame is for Australia only so please allow an extra window of 4-6 weeks for the international delivery of your item in addition to this.

Please make sure that your order is shipping to a secure location/recognised address.
Mon Reve Lifestyle is not responsible for lost or stolen packages delivered to unsafe locations, locations other than on the original order or for failed deliveries.

Mon Reve Lifestyle is not responsible for any taxes, duty or import charges incurred when your item reaches it's destination.

A NOTE ABOUT PACKAGING AND YOUR PARCEL

Not all items will be wrapped in plastic
We are endeavouring to remove plastic packaging as much as possible from our products
Where possible we use soft tissue paper to wrap your item
Some rolled up cotton garments are plastic free
The lack of plastic wrappers does not make your garment defective or pre-worn, rather, we have checked the garment and wrapped it carefully to ensure a lovely item arrives to you safely.
Your items will still be eligible for returns if the tissue paper wrap has been torn see our RETURNS POLICY on the bottom of the home page footer for more details on this.